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General Terms and Conditions with price list in EUR for individual guests for season 2025 - Pineta Campsite, Fažana

PLOTS AND CAMPING PITCHES
• The stated prices and terms and conditions of this price list apply only to reserved stays. For stays without a reservation, the prices and terms and conditions of the valid reception desk price list shall apply.
• The listed prices are informative.
• Minimum stay in low season (30.04.-15.06. and 05.09.-30.09.) is 1 night
• Minimum stay in high season (16.06.-04.09.) is 3 nights.
• Maximum stay is 60 nights.
• The campsite does not provide an empty plot service.
• VAT is included in the price.
• Tourist tax is not included in the price and must be paid at the campsite reception.
• Tourist tax amounts to 1.50 euros from 1 April 2025 to 30 September 2025, while in other periods it is 1.00 euro.
• Tourist tax will not be charged to:
• children up to 12 years old
• persons with a disability of 70% or more and one companion. In this case, it is necessary to submit a valid ID card with a visible level of disability.
• Tourist tax reduced by 50% will be paid by persons aged 12 to 18.
• Check-in is possible after 2:00 p.m. on the day of arrival.
• Check-out must be done by 12:00 (noon) on the day of departure.
• The entrance in the Campsite is possible up to 00:00 (midnight).
• It is possible to reserve the category of a plot at the email address: pineta@brijunirivijera.hr, by phone at: +385 52 521 883, through online channels or directly at the reception desk.
• When completing a reservation, the guest accepts these reservation terms and conditions and the reservation cancellation conditions.
• When making a reservation, the guest is obliged to provide accurate information, whether requested by the reservation centre or by the online reservation system, for him/herself as well as for the persons he/she applies for the trip.
• If more people arrive in the reserved accommodation unit than indicated in the travel documents (reservation confirmation), the campsite has the right to deny accommodation to unannounced guests or to accept all guests with an additional charge for unannounced guests at the campsite reception.
• The campsite undertakes to provide the guest with accommodation in the reserved accommodation unit during the reserved period, except in case of exceptional circumstances (war, riots, strikes, terrorist acts, sanitary disturbances, pandemics, natural disasters, interventions by competent authorities, etc.).
• The campsite can propose changes to the reserved accommodation or cancel the reserved accommodation capacities in whole or in part if before or during the holiday extraordinary circumstances occur that cannot be avoided or eliminated.
• If the guest does not arrive at the reserved accommodation unit by 10:00 p.m. on the day of the start of his/her stay in the campsite, and has not previously notified the campsite reception thereof, the reservation shall be deemed cancelled, and the cancellation costs shall be charged according to the stated reservation cancellation conditions.
• The campsite does not reimburse the guest for the costs incurred to obtain travel documents or visas related to the reservation that the guest is cancelling.
• Pets are allowed to enter and stay at the campsite and to use the accommodation units at the campsite (at extra charge).
• The maximum allowed number of pets is 2.

RESERVATION GUARANTEE
• The reservation fee is 25% of the total price of the reservation. The fee is calculated in the price of the stay.
• The above fee can only be paid by credit card on the day of concluding the reservation contract.
• If the guest does not have a credit card, the reservation fee must be paid within 7 days of concluding the reservation contract by bank transfer to the Company’s bank account with the reservation number specified in the payment reference.
• If the reservation fee is not paid within 7 days from the date of concluding the reservation contract, the reservation shall be deemed cancelled.
• The price of the pitch includes: electricity and water connection, placing one camper/camper trailer or one tent; and one car or motorcycle.
• The price of the plot Ulika includes: electricity and water connection, placing one camper/camper trailer or one tent; and one car or motorcycle.
• The price of the plot Seaview includes: electricity connection, placing one camper/camper trailer or one tent; and one car or motorcycle.
• The price of the camping plot includes: placing one camper/camper trailer or one tent; and one car or motorcycle. Camping plots do not include electricity nor water connection.

Payment details for paying the reservation fee are as follows:
ERSTE&STEIERMÄRKISCHE BANK D.D.
51000 RIJEKA, JADRANSKI TRG 3a
IBAN: HR5824020061100609193
SWIFT/BIC: ESBCHR22
Please specify the following details for the payee:
BRIJUNI RIVIERA D.O.O.
52100 PULA, MARKA MARULIĆA 1

RESERVATION CANCELLATION - PLOTS AND CAMPING PITCHES
• A credit card is required as a guarantee of arrival.

Early booking rate
• In case of cancelling the reservation up to 48 days prior to arrival, the reservation fee is refunded to the guest in the amount of 25% of the total amount of the reservation.
• In case of cancelling the reservation within 48 days prior to arrival arrival, the reservation fee will be retained in the amount of 25% of the total amount of the reservation.
• In case of cancelling the reservation 6 – 1 days prior to your arrival, your credit card will be charged an additional 10% of the total amount of the reservation in addition to the already retained fee of 25% of the total amount of the reservation.
• In case of NO-SHOW, the total amount of the reservation will be charged without prior cancellation of the reservation.
• In case of early departure, you will be charged the full amount of the reservation.
• In case of later arrival, you will be charged the full amount of the reservation.

Standard rate 
• In case of cancelling the reservation up to 21 days prior to arrival, the reservation fee is refunded to the guest in the amount of 25% of the total amount of the reservation.
• In case of cancelling the reservation within 21 days prior to arriva, the reservation fee will be retained in the amount of 25% of the total amount of the reservation.
• In case of cancelling the reservation 6 – 1 days prior to your arrival, your credit card will be charged an additional 10% of the total amount of the reservation in addition to the already retained fee of 25% of the total amount of the reservation.
• In case of NO-SHOW, the total amount of the reservation will be charged without prior cancellation of the reservation.
• In case of early departure, you will be charged the full amount of the reservation.
• In case of later arrival, you will be charged the full amount of the reservation.

PLOT NUMBER RESERVATION
• In order to reserve a particular pitch number a minimum stay of 7 days is required.
• Maximum stay is 60 days.
• Mandatory surcharge for reserving a pitch number is 150,00 euro.
• After we confirm your desired pitch number, we guarantee the pitch is booked on the dates you specified.
• Changing the dates is not possible after completing the reservation of a particular pitch number. Once reserved, the pitch number cannot be changed without surcharge (subject to availability).
• You can reserve the plot number only by email at pineta@brijunirivijera.hr. 

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